Privacy Policy

Privacy Policy for Zenix Biohacks

Effective Date: September 22, 2025
Last Updated: September 22, 2025

At Zenix Biohacks (zenixbiohacks.com, “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make purchases, or engage with our services (including WooCommerce e-commerce, YouTube integrations, and USDC payments). By using our site, you consent to these practices. We comply with applicable laws, including GDPR (EU), CCPA (California), and Singapore’s PDPA. If you have questions, contact us at support@zenixbiohacks.com.

1. Information We Collect

We collect data to provide personalized biohacking experiences, process orders, and improve our offerings. Types of data include:

  • Personal Information: Name, email, shipping/billing address, phone number (collected during registration, purchases, or newsletter sign-up).
  • Payment Data: Credit card details, PayPal/Stripe info, or USDC wallet addresses (processed via WooPayments/Coinbase Commerce; we do not store full card numbers).
  • Usage Data: IP address, browser type, pages visited, time on site (via Google Analytics and cookies for analytics).
  • Content Interactions: Comments on blog posts, YouTube embeds, or Discord engagements.
  • Marketing Data: Preferences from Klaviyo emails (40% open rate goal).

We collect this via forms, cookies, and third-party tools. No sensitive data (e.g., health records) is collected without explicit consent.

2. How We Use Your Information

We use data to:

  • Process and fulfill orders.
  • Provide personalized recommendations.
  • Send marketing emails with opt-out options.
  • Analyze site performance.
  • Ensure security.
  • Comply with laws.

Data is not sold to third parties; shared only with trusted partners.

3. Cookies and Tracking

We use cookies (essential, analytics, marketing) to enhance your experience:

  • Essential: For cart functionality.
  • Analytics: Anonymized IP for 1.3s load optimization.
  • Marketing: Email personalization (opt-out anytime).

You can manage cookies via browser settings. Our policy complies with GDPR consent banners.

4. Data Sharing and Third Parties

We share data only as needed:

  • Service Providers: All GDPR-compliant.
  • Legal: If required by law.
  • Aggregated Data: Anonymized stats for research (no personal identifiers).

No data sales; all partners bound by NDAs.

5. Data Security

We implement robust measures:

  • SSL encryption.
  • Wordfence Premium for firewall/malware scans.
  • UpdraftPlus for daily backups.
  • PCI compliance for payments.

While no system is 100% secure, we notify affected users of breaches within 72 hours (per GDPR/PDPA).

6. Your Rights and Choices

  • Access/Update/Delete: Request via support@zenixbiohacks.com; we respond within 30 days.
  • Opt-Out: Unsubscribe from emails; disable cookies in browser.
  • CCPA/GDPR: California residents can opt-out of sales; EU users have data portability rights.
  • Children: Site for 21+; no child data collected.

7. International Data Transfers

Data is stored on servers (Singapore/EU compliant); transfers to US partners use Standard Contractual Clauses for GDPR.

8. Changes to This Policy

We may update this policy; changes posted here with effective date. Continued use constitutes acceptance.

Contact Us

For questions, email support@zenixbiohacks.com or write to Zenix Biohacks Pte Ltd, [100 Peck Seah Street, #08-14 PS100, Singapore (079333)].

Thank you for trusting Zenix Biohacks to optimize your vitality!